Shipping Policy
Last updated: 18 March 2026
Swann currently delivers orders within the United Arab Emirates.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Delivery Time
- Estimated delivery time is usually between 4–7 business days depending on the delivery location and courier service.
- Business days exclude weekends and public holidays.
Incorrect Address
- Customers are responsible for providing the correct shipping address. Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-delivery.
Delivery Confirmation
- Once the order is marked as delivered by the courier partner, Swann will not be responsible for lost or stolen packages.
Shipping Charges
- Shipping charges will be calculated and displayed during checkout.
Delays
- Delivery times may vary due to public holidays, courier delays, or circumstances beyond our control.
Contact
- For any questions regarding our policies or orders, please contact: support@swannbyswapna.com