Privacy Policy | Swann UAE

Privacy Policy

Last updated: 18 March 2026

Swann ("we", "our", "us") operates an online store providing fashion and lifestyle products within the United Arab Emirates.

Information We Collect:

When you use our website or place an order, we may collect the following information:

  • Name
  • Email Address
  • Phone Number
  • Order Details
  • Billing & Shipping Address
  • Payment information (processed securely through third-party payment providers)

We may also collect limited technical data such as IP address, browser type, and device information to improve website performance and security.

Swann does not store or process credit or debit card details directly. Payments are securely handled by third-party payment gateways.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and updates
  • Provide customer support
  • Improve our website and services

SMS Communication

  • If you provide your phone number, we may send order updates, delivery notifications, or verification messages such as OTP codes. Standard messaging rates may apply depending on your mobile provider.

Third-Party Services

  • We may use trusted third-party services such as payment gateways, analytics tools, and messaging services to operate our store. These services may collect limited information necessary to perform their functions.

Data Security

  • We implement reasonable security measures to protect personal information from unauthorized access, misuse, or disclosure.

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